Designing clarity into complex systems

Clear, thoughtful design for complex systems in fintech, enterprise operations, and healthcare.

I focus on simplifying workflows, improving data quality, and delivering usable, scalable tools for real-world teams.

  • Fidelity Digital Funding & SimpleSwitch

    Reimagined Fidelity’s digital funding experience and the industry-first SimpleSwitch account conversion flow.

    Merged multiple funding pathways, reduced user confusion, and helped cut time-to-invest by up to two business days.

    Included collaboration with LRC and Accessibility governance, advanced Figma prototyping, and extensive stakeholder alignment.

    Learn More

  • JPMC Blended Search (AI-Assisted Unified Search)

    Unified three separate search tools into one cohesive experience for Party Central.
    Introduced the first AI-assisted search capabilities in the platform, improved results relevance, simplified logic, and reduced time-to-task for Ops users managing complex party and relationship data.

    Learn More

  • JPMC Bulk Upload (Maker-Checker Workflow Redesign)

    Redesigned the Bulk Upload experience for adding or maintaining thousands of client entities.
    Streamlined the Maker-Checker process, improved error handling, and created a scalable template for future bulk operational flows.
    Focused on data quality, role clarity, and reducing manual steps across multiple disconnected tools.

  • Party Central Landing Page & PDM Improvements

    Improved Party Central’s clarity and usability with updated IA, cleaner navigation, and a reorganized landing hub.
    Worked across squads to refine logic, lighten cognitive load, and modernize patterns for performance and scalability.

  • Spencer Stuart – Quest Mobile (Always-On Executive Search)

    Designed the firm’s first native mobile search application used by consultants worldwide.
    Focused on fast access, offline behavior, reviewer workflows, and cross-platform design using Material Design and iOS patterns.

  • Healthcare UX (Seasons Hospice, Northwestern Medicine, Lumere)

    A collection of work across healthcare organizations, focusing on sensitive workflows, clinical documentation, and product pricing tools.
    These projects emphasize research, stakeholder alignment, and solving for emotional and regulatory constraints.