Designing clarity into complex systems
Clear, thoughtful design for complex systems in fintech, enterprise operations, and healthcare.
I focus on simplifying workflows, improving data quality, and delivering usable, scalable tools for real-world teams.
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Fidelity Digital Funding & SimpleSwitch
Reimagined Fidelity’s digital funding experience and the industry-first SimpleSwitch account conversion flow.
Merged multiple funding pathways, reduced user confusion, and helped cut time-to-invest by up to two business days.
Included collaboration with LRC and Accessibility governance, advanced Figma prototyping, and extensive stakeholder alignment.
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JPMC Blended Search (AI-Assisted Unified Search)
Unified three separate search tools into one cohesive experience for Party Central.
Introduced the first AI-assisted search capabilities in the platform, improved results relevance, simplified logic, and reduced time-to-task for Ops users managing complex party and relationship data. -
JPMC Bulk Upload (Maker-Checker Workflow Redesign)
Redesigned the Bulk Upload experience for adding or maintaining thousands of client entities.
Streamlined the Maker-Checker process, improved error handling, and created a scalable template for future bulk operational flows.
Focused on data quality, role clarity, and reducing manual steps across multiple disconnected tools. -
Party Central Landing Page & PDM Improvements
Improved Party Central’s clarity and usability with updated IA, cleaner navigation, and a reorganized landing hub.
Worked across squads to refine logic, lighten cognitive load, and modernize patterns for performance and scalability. -
Spencer Stuart – Quest Mobile (Always-On Executive Search)
Designed the firm’s first native mobile search application used by consultants worldwide.
Focused on fast access, offline behavior, reviewer workflows, and cross-platform design using Material Design and iOS patterns. -
Healthcare UX (Seasons Hospice, Northwestern Medicine, Lumere)
A collection of work across healthcare organizations, focusing on sensitive workflows, clinical documentation, and product pricing tools.
These projects emphasize research, stakeholder alignment, and solving for emotional and regulatory constraints.